Our emergency response team is available 24/7 during and after storms, with a guaranteed response time of 4 hours or less for Tampa residents after conditions are safe for travel. We maintain dedicated emergency crews separate from our regular installation teams, allowing us to respond to urgent situations even during high-demand periods. Our mobile repair units carry common replacement parts and temporary protection materials to secure your home immediately, even before permanent repairs can be completed.

We offer several immediate protection options, including marine-grade impact-resistant polycarbonate coverings that can be cut and installed on-site, professional-grade storm shutters for temporary use, heavy-duty weatherproof tarping systems secured with specialized hurricane clips, and durable board-up services using moisture-resistant materials. These temporary solutions are designed to protect your home from further damage while your permanent replacement windows are being manufactured, typically taking 2-3 weeks for emergency orders.

Yes, we have a dedicated insurance claims department that works directly with all major insurance providers serving Tampa. Our specialists will document all damage with detailed photographs and measurements, provide itemized repair estimates in the format required by insurance adjusters, meet with your adjuster at your property if needed, and handle all necessary paperwork for your claim. We've helped Tampa homeowners recover millions in rightful claims for hurricane window damage and can often secure approval for upgrades to full impact windows.

Emergency repairs typically cost between $150-$500 per window depending on damage severity, while complete replacement with new hurricane impact windows ranges from $1,000-$2,500 per opening. Our technicians will provide a free comprehensive assessment to determine if repair is possible or if replacement is necessary. In many cases, even when the glass is damaged, the frames may be salvageable, reducing replacement costs. We'll present all viable options with transparent pricing to help you make the best decision for your situation.

Yes, we maintain relationships with all major hurricane window manufacturers and can source exact matches for most window models installed within the last 10 years. For older installations where exact matches aren't available, our design specialists can recommend the closest match in current product lines. If you have multiple damaged windows, we can also discuss partial home upgrades that maintain a consistent appearance while potentially improving on your previous hurricane protection.

All our emergency repairs come with our "Storm-Ready Guarantee," which ensures that repaired windows will withstand wind speeds of up to 140 mph. For temporary solutions, we guarantee they will remain secure for up to 60 days or until permanent replacements can be installed. Additionally, we offer a 5-year workmanship warranty on all permanent repairs. If you experience any issues with our emergency repair work during a subsequent storm, we'll address them at no additional cost, giving you peace of mind during Tampa's extended hurricane season.